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A person using a smartphone with a warning pop-up about a suspicious website, emphasizing online security in the UAE

MoHRE Warns Against Online Scams: How to Spot and Report Fake Websites and Apps in the UAE

The UAE’s Ministry of Human Resources and Emiratisation (MoHRE) has launched a crucial awareness campaign warning residents and businesses about fraudulent websites and fake applications impersonating official government services. The initiative educates users on identifying suspicious links, ensuring secure connections, downloading apps from trusted sources, and reporting scams. With cybercriminals using increasingly deceptive tactics, MoHRE urges the public to stay vigilant and protect their personal and financial information.

Table of Contents

In an era where digital interactions are integral to daily life, the security of online services has become paramount. Recognizing the escalating threats posed by cybercriminals, the United Arab Emirates’ Ministry of Human Resources and Emiratisation (MoHRE) has launched a comprehensive awareness campaign aimed at safeguarding users from fraudulent websites and applications.

Comparison of a fake and real MoHRE website URL highlighting minor differences
Fraudulent websites often imitate official ones with small changes in the URL. Always double-check links before clicking.

The Rising Threat of Digital Deception

Cybercriminals are employing increasingly sophisticated methods to deceive users, often creating counterfeit websites and applications that closely mimic official platforms. These fraudulent entities are designed to harvest personal and financial information, leading to potential identity theft and financial loss. MoHRE has observed a surge in such malicious activities, prompting the need for heightened public awareness.

A browser address bar displaying a secure padlock icon next to a verified MoHRE website URL
Look for the padlock icon next to the website address to ensure a secure and encrypted connection.

Key Highlights of MoHRE’s Awareness Campaign

The campaign focuses on educating the public about identifying and avoiding fraudulent digital platforms. MoHRE emphasizes several critical precautions:

  1. Vigilance with Links: Before clicking on any link, especially those received via email, SMS, or messaging apps like WhatsApp, users should verify its authenticity. Fraudsters often create URLs that are nearly identical to official ones, with minor alterations. For instance:
  2. Secure Connections: Users should look for the padlock icon next to the URL in their browser, indicating a secure connection. This icon signifies that the website employs encryption to protect data transmitted between the user and the site.
  3. Official App Sources: To prevent downloading malicious software, applications should only be installed from official sources such as the Google Play Store or Apple App Store. Third-party websites may host counterfeit apps designed to steal personal information.
  4. Reporting Suspicious Activity: MoHRE encourages individuals to report any dubious websites or applications. Reports can be made by calling 600590000 or emailing [email protected]. Prompt reporting aids in the swift removal of fraudulent platforms and the protection of other users.
Screenshot of Google Play Store and Apple App Store displaying official MoHRE app
Always download official MoHRE apps from trusted sources like Google Play Store and Apple App Store to avoid fake applications.

Collaborative Efforts to Enhance Cybersecurity

MoHRE’s initiative aligns with the UAE’s National Cybersecurity Strategy, launched in 2019 by the Telecommunications and Digital Government Regulatory Authority (TDRA). This strategy aims to establish a secure and resilient cyber infrastructure, enabling citizens and businesses to thrive in a digitally secure environment. As part of this commitment, MoHRE has obtained the ISO27001 certification for information security, underscoring its dedication to maintaining the confidentiality and integrity of customer information.

In addition to internal measures, MoHRE has formalized a cooperation agreement with TDRA. This partnership facilitates support from the Computer Emergency Response Team (CERT) to enhance information security standards and practices. The collaboration focuses on protecting the UAE’s ICT infrastructure from internet-based threats and fostering a culture of cybersecurity awareness among the populace.

MoHRE customer support contact details displayed on a website or mobile screen
If you come across a suspicious website or app, report it immediately to MoHRE

Recent Incidents Underscoring the Need for Vigilance

The urgency of MoHRE’s campaign is highlighted by recent incidents involving fraudulent communications. In July 2023, the Ministry identified deceptive messages bearing its official logo, falsely claiming that recipients’ bank accounts would be frozen unless personal information was provided. These messages, disseminated through various digital channels, also misused logos of other government agencies to appear legitimate. MoHRE promptly issued warnings, advising the public to disregard such messages and refrain from sharing sensitive information. The Ministry also urged individuals to report these incidents to the appropriate security authorities.

Empowering Users Through Education

Central to MoHRE’s strategy is empowering users with the knowledge to protect themselves online. The Ministry offers several recommendations:

  • Regular Updates: Keeping operating systems and applications up to date ensures that the latest security patches are installed, reducing vulnerabilities that cybercriminals can exploit.
  • Awareness of Phishing Attempts: Users should be cautious of unsolicited communications asking for personal information. Official entities typically do not request sensitive data through informal channels.
  • Utilizing Official Communication Channels: For inquiries or concerns, individuals should contact MoHRE directly through verified channels, such as the official website or customer service hotline.

A National Commitment to Cybersecurity

The UAE government has consistently demonstrated a proactive stance on cybersecurity. The National Cybersecurity Strategy encompasses various initiatives aimed at creating a secure digital environment. These include developing local cybersecurity talent, fostering public-private partnerships, and implementing robust legal frameworks to combat cybercrime.

MoHRE’s recent campaign is a testament to this national commitment, reflecting a holistic approach to cybersecurity that combines technological advancements with public education and inter-agency collaboration.

Conclusion

As digital platforms become increasingly integral to personal and professional activities, the importance of cybersecurity cannot be overstated. MoHRE’s awareness campaign serves as a crucial reminder for individuals to remain vigilant and proactive in protecting their personal information. By adhering to recommended security practices and promptly reporting suspicious activities, users contribute to a safer and more secure digital landscape in the UAE.

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